FREQUENTLY ASKED QUESTIONS
What is your travel radius for shoots?
I’m based in Portland, Oregon and will generally shoot properties within a 20 mile radius of downtown Portland. Properties outside of this radius require a small travel fee.
What are my payment options?
I can email you an invoice that allows you to pay with a credit card. I also accept checks made out to me, Lisa Goshe or I can accept credit card payments in person on the day of the shoot. All payments are required at or before the time of the shoot.
What is the turnaround time?
Photos will be available within 24 hours of the shoot for RMLS listing shoots and up to 1 week for apartment/retirement community shoots. I strive to get the images in your hands as quickly as possible.
How will I receive the photos?
I will email you a link to download your photos. I recommend you download all the photos at once, as this link only remains active for 7 days.
What if I need to reschedule or cancel?
Please let me know as soon as possible regarding any scheduling changes and I will do my best to rebook your shoot. I do charge a $100 fee for cancellations/reschedules within 24 hours of the shoot and for onsite cancellations. There is a $25 fee if I have to wait for greater than 15 minutes to gain access to the property for the photo shoot.
What if it’s overcast or raining on the day of my shoot?
It’s Portland! Overcast days actually make for great photos. If it’s forecast to rain at the time of your shoot I’m happy to work with you to reschedule due to weather without the late reschedule fee applying.
Do you allow reshoots if necessary?
I want to make sure you are 100% satisfied with your photos. If you would like me to take any photos again for any reason, just let me know and we can work it out. Reshoots will in most cases incur an additional fee, depending on the situation.
Should I do anything to prepare for the shoot?
The property should be photo ready inside and out. This means tucking away personal items, making beds, and turning on the lights. Any lawn care should be done a day or two prior to the shoot.